Tracy Fritts, VP of Quality & Outcomes - Marquis/Consonus
About Tracy:
Tracy Fritts is the Vice President of Quality & Outcomes at Marquis, bringing over 30 years of experience in senior living. She began her career as a physical therapist and quickly moved into leadership—being promoted to director roles before her first day on the job—then area and regional management, and eventually compliance and executive positions. Throughout her journey, Tracy has leveraged her clinical background to design and implement programs that improve resident outcomes, staff engagement, and organizational culture.
Tracy Fritts fell in love with the senior care industry while working as a rehab aide in a skilled nursing community, and she feels privileged to still be part of the dynamic profession.
Tracy joined Consonus in 1995 as Rehab Director at Marquis Vermont Hills, and her success story has been defined by making the most of the company’s career development opportunities. After serving in Area Director positions for Oregon and Washington, she oversaw 51 rehab programs in Oregon, Washington, and Idaho as Regional Vice-President of Operations. Now as Vice President of Quality and Outcomes, Tracy is responsible for clinical programming and outcomes, strategies for regulatory and payment reform, and corporate compliance. She oversees the Consonus Clinical Team who provide training and mentoring to 1500 Consonus clinical staff as well as the administration and configuration of the therapy software system.
Concurrent with her work for Consonus, Tracy also held the Vice President of Leadership Development position for Marquis Companies. In this role she was responsible for developing leadership development programs for employees of all business lines.
Tracy graduated from Oregon State University, and earned a Master of Science in Physical Therapy from Pacific University. She is a Certified Expert in Exercise for Aging Adults (CEEAA). Over the last decade, she has attended, mentored, and now facilitates the Leadership Institute for Leading Age of Washington. A frequent presenter at industry gatherings, she shares her expertise on topics including functional outcomes, Medicare regulations, and effective leadership strategies.
A life-long Oregon resident, she lives with her husband about two miles from the Beaverton home in which she grew up. Glenn and Tracy have two college aged sons. She loves to cook, take Zumba classes, and read- especially in the bow of their boat while the boys fish off the back. She is also passionate about volunteering and fundraising for the Leukemia and Lymphoma Society and is a member of their Pacific Northwest Board of Trustees. She is the founder of the New Jersey Alliance for Culture Change, Secretary of the National Association of Long-Term Care Administrator Boards (NAB), and serves on both the NJ Nursing Home Administrator Licensing Board and the board of Parker Life. Her career began as a CNA and dietary aide, inspired by caring for her grandmother. Denise holds a Master’s in Health Administration from Cornell University, currenlty lives in Key West, and especially loves to help people find their purpose and joy.
I’ve had the joy of knowing Tracy in as my family is familiar with Marquis/Consonus and more closely as I’ve worked along side her with the LeadingAge Washington Leadership Institute. Tracy has an incredible wealth of knowledge through her varies roles and experiences, a genuine passion to help others and a wonderfully positive energy that you can’t help put want to be around. So it is an honor to learn more about and be able to share Tracy’s book recommendation, “The 6-Minute Journal” by Dominik Spenst.
Book Recommendation: “The 6-Minute Journal”, by Dominik Spenst
Why you like it:
“The Six‑Minute Diary packs the science of positive psychology into a simple daily ritual—just six minutes total—that builds lasting habits of gratitude, reflection, and proactivity.”
Philosophy & Science: Opens with the why behind journaling, grounding each prompt in research on self‑reflection and habit formation.
Structured Program: Guides you through six months of daily entries: three minutes each morning and evening, plus weekly and monthly check‑ins.
Practical & Accessible: Includes pre‑formatted pages—Tracy has been using it since New Year’s Day—and proves that any big goal becomes manageable when broken into small, consistent steps.
What makes it special is the power of self-reflection; how this book packages it to give bang for your buck. It also makes things achievable and manageable by helping to be proactive and process things while helping you look for joy.
Some key concepts:
Morning Ritual (3 minutes):
List three things you’re grateful for
Define how you’ll make today great (prioritize, plan joy)
Write a positive self‑affirmation
Evening Ritual (3 minutes):
Note your good deed of the day
Reflect on what you learned
Recall three great experiences
Weekly Reflection: Answer five deeper prompts (e.g., “What day in your life would you like to live over exactly as it happened?”)
Monthly Check‑In: Rate key areas of your life on a 1–10 scale to track progress and adjust focus.
How can it help senior living leaders:
Leadership is a lot about personal development. If you want to be able to lead others and/or lead your organization, you have to be in a place of positivity, solid mental health (dealing with stress well) and purposeful thoughts/actions. This is a really easy way to spend 6 minutes powerfully influencing all of those things.